Technology and Infrastructure

Multi-million dollar EMR implementations can experience poor clinical user adoption or end user satisfaction simply because the IT infrastructure and architecture environments were not optimized prior to implementation of the chosen EMR. At Asante Alliance, we have teams of technical subject-matter experts who know how to assess, plan and implement best technical and infrastructure practices to ensure your EMR performs at its peak level.

Below is a recent example of a technical assessment and remediation we are currently working on at a major Academic Medical Center that was having issues with their Citrix XenApp application hosting environment, hosted applications and fundamental infrastructure services supporting Epic.
 

Scope of Services

To provide Epic integration, Citrix IT integration, technical support assessment, services for the Citrix XenApp application hosting environment, hosted applications, and supporting infrastructure services hosting Epic. Our deliverables are to establish reference architecture document for product/technology listed, develop and present a technology standards document and 3 year technology roadmap for this deployment.

Objective

The primary objective of this task order is to provide IT integration and technical support services to support of the objective to bring its Citrix XenApp application hosting environment into line with industry best practice.

  • To provide the customer with technical and professional services as needed to design, document, and implement changes to the Citrix XenApp application hosting environment, its access infrastructure, and server provisioning service; as needed to bring the current environment into line with industry best practices.
  • To review all applications hosted on legacy Citrix XenApp platforms for application compatibility and vendor support issues, and identify an alternate application delivery solution to enable migration to a supportable application hosting platform.
  • To identify, design, document, and implement any new application hosting platform(s) needed to migrate applications off the legacy Citrix XenApp platforms.
  • To develop, document, and test scripts to automate Standard Changes used to support daily operations and administration of the Citrix XenApp environment.

Tasks

  1. Develop Standards and Roadmaps
    1. Primary Application Hosting Service
  2. Application Assessment
  3. Develop and Implement Platform Reference Architectures
    1. Citrix XenApp 6.5
    2. Citrix XenApp access infrastructure
    3. Citrix Provisioning Services
    4. Citrix XenApp Health Monitoring and Recovery

 

Develop Standards and Roadmaps

Support IT Services through the development of application hosting technology roadmaps.

Establish a primary application hosting service based on Citrix XenApp 6.5. Develop a three-year roadmap technology roadmap for this service.
 

Application Assessment

Review applications hosted on XenApp 4.5 and 5.0 for application compatibility and vendor support concerns.

Identify alternate application delivery solution for applications that cannot be supported on XenApp 6.5 to enable migration to supportable platform.
 

Develop and Implement Platform References Architectures

Develop and document reference architectures for the following products:

  • Citrix XenApp 6.5
  • Citrix XenApp access infrastructure
  • Citrix Provisioning Services
  • Citrix XenApp Health Monitoring and Recovery

Develop and document implementation plans to bring current environments in line with reference architectures.

Test implementation plans in a nonproduction environment.
 

Develop Standards and Roadmaps

Description: Consultant will work in cooperation with Health Care System to gather all information needed to complete the tasks.

The major sub tasks are:

  1. Lead working sessions with selected Health Care System staff to gather requirements.
  2. Develop and publish standards documentation.

Deliverables: Standards document and 3 year technology roadmap.

 

Application Assessment

Description: Consultant will work in cooperation with Health Care System to gather all information needed to complete the tasks.

The major sub tasks are:

  1. Lead working sessions with selected Health Care System staff to identify all applications to be assessed.
  2. Lead working sessions with selected Health Care System staff to validate the completeness and accuracy of all documentation associated with each application
  3. Document any discrepancies and/or omissions in available documentation.
  4. Identify additional activities needed to address discrepancies and/or omissions.
  5. Work with each application owner/vendor to identify any issues that prevent the application from being hosted in the primary application hosting environment.
  6. Document any remediation actions that may be taken to bring application into line with requirements for the primary application hosting environment.
  7. Identify alternate application delivery solution to enable migration to a supportable platform.

Deliverables: Application assessment document for each application reviewed.

 

Develop and Implement Platform Reference Architectures

Description: Consultant will work in cooperation with Health Care System to gather all information needed to complete the tasks.

The major sub tasks are:

  1. Lead working sessions with selected Health Care System staff to review proposed system architectures.
  2.  Develop achitecture documentation.
  3. Document all changes needed to bring current systems into line with reference architecture
  4. Create all change ordered need to implement identified changes.

Deliverables: Reference Architecture document for product/technology listed. Implementation plan and change orders needed to bring each environment into line with reference architecture.

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